Best Auto Repair in Blythewood, Chapin and Columbia

CONTACT US

Columbia

Blythewood

Chapin

Facebook Google My Business Color

Facebook Google My Business Color

Facebook Google My Business Color

AC DELCO

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • Car Care Aware

Testimonials

  • We arranged to get my son's car repaired here when they had trouble on the road. Were easy to work with over the phone. Replaced 2 tires for a fair price. Was very pleased with the helpful service!
    , 05/01/2022

  • Got an alignment for my 4runner after I installed a lift and had 33s put on. Did a great job and for a reasonable price. Would definitely recommend and will return.
    , 04/29/2022

  • reviewicon
    Amazing and great service. Military friendly.
    , 04/25/2022

  • Had an appointment to drop my car off for an oil change and pick it up four hours later. After dropping it off, I went to pick it up four hours later and they hadn't even started on it. As I stood there, girl working at the desk clearly realized she had forgotten all about it. She offered some lame lie about why it wasn't ready and why it wasn't her fault, but ultimately said "I'm sorry, that's my bad." Then, in what must've been her attempt to correct the situation and make things right, she said "if you want to bring it back tomorrow, we can get you in." That's where the level of customer service is at this place right now. It used to be incredibly professional, but they have got the WRONG people working there at the moment. UPDATE: The owner of Royson's place called me shortly after I left. He was extremely apologetic and even offered to come pick my car up to take it to get an oil change. I didn't take him up on the offer but was blown away by the gesture. He went out of his way to make the situation right, and I extremely appreciated it. Changed this rating to five stars based on that call. I've always liked this place and will continue to go there.
    , 04/22/2022

  • reviewicon
    Always get good service at Royson's. Great people work there.
    , 03/16/2022

  • reviewicon
    Awesome customer service, and they never over charge.
    , 02/28/2022